Download Document¶
How to download documents from the LysisAI Platform.
Prerequisites¶
Before you begin
- You are logged in
- You have access to at least one document (as owner or authorized employee)
Document Preview¶
Before downloading a document, you can view it directly in the application:

Click the Eye Icon or View Document to open the integrated preview.
Step 1: Find Document¶
- Click on Documents in the left navigation
- Use the search function or filter by category and year
- Find the desired document in the list

Quick Search
Use the search bar in the top right to find documents by name.
Step 2: Start Download¶
There are several ways to download a document:
Option 1: Direct Download¶
- Click the Download Icon (↓) in the document row

Option 2: Via Context Menu¶
- Click the Three-Dot Menu (⋮) next to the document
- Select Download from the menu

Step 3: Save File¶
- Your browser opens a dialog to save the file
- Choose the desired location on your computer
- Click Save
Download complete
The file is downloaded in the original format and with the original filename.
Download Multiple Documents¶
To download multiple documents at once:
- Enable the checkboxes to the left of the desired documents
- Click Download Selected at the top
- All files will be downloaded as a ZIP archive

As Employee: Download Client Documents¶
As an employee, you can download documents from your assigned clients:
- Select the Client from the dropdown list
- Navigate to Documents
- Download the documents as described above
Permissions
You can only download documents from clients you are assigned to and for which you have download rights.
Download Problems?¶
| Problem | Solution |
|---|---|
| Download does not start | Check your browser settings and allow downloads |
| File cannot be opened | Make sure you have the appropriate software installed (e.g. PDF reader) |
| Error "Access denied" | You do not have permission for this document - contact the administrator |
| Download aborts | Check your internet connection and try again |
Download History¶
Audit Log
All downloads are logged for security reasons. Administrators can see who downloaded which document when.
Security Notes¶
Privacy
- Treat downloaded documents confidentially
- Do not share documents with unauthorized persons
- Delete downloaded files after use if they contain sensitive data